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recruitment of a consultant to elaborate a complaint handling system for the National Commission for Human Rights in Djibouti (CNDH)

recruitment of a consultant to elaborate a complaint handling system for the National Commission for Human Rights in Djibouti (CNDH)

Consultancy to elaborate a complaint handling system for the National Commission for Human Rights in Djibouti (CNDH)
Terms of Reference


The objective of the Better Migration Management (BMM) program is to improve the migration management in the East and the Horn of Africa in response to the needs identified by the African countries of the Khartoum Process and in particular to address the trafficking of human beings and the smuggling of migrants within and from the Horn of Africa.

The BMM program has four components:
•Policy Harmonization;
•Capacity Building;
•Protection of Vulnerable Migrants; and

The program is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and co-financed by the European Commission. . It is currently in its third year of implementation. The implementation is facilitated through an implementing partnership consisting of IOM, UNODC, CIVIPOL, Expertise France, British Council, the Italian Department of Public Security, and the lead agency GIZ. The programme’s interventions target countries in the Horn of Africa region, i.e. Djibouti, Ethiopia, Eritrea, Kenya, South Sudan, Sudan,Somalia and Uganda.

In the framework of implementing its component 3, that focuses on protection, GIZ-BMM strengthen the capacity of the national institution for human rights (CNDH) in promoting and protecting migrants’ rights in Djibouti.

In parallel of implementing a monitoring system for human rights violations system, the CNDH can instruct and provide all legal assistance to any person (migrants and citizens) who believes that his/her fundamental rights have been violated to stop it.

Although having this mandate, the CNDH has so far never been able to respond effectively to the few complaints received and has never been able to communicate on this investigative power due to a lack of clear and precise procedure.

Based on this situation but also on the several human rights violations cases informally observed, GIZ-BMM has undertaken to strengthen the organizational capacities of the CNDH in order to allow an internal reorganization to enable on the one hand a better inclusion of migrants as one of the priority target and on the other hand to create and operationalize a a complaint handling system.

It is within this framework and with a view to enabling the CNDH to implement fully its attributions related to the protection of Human Right that GIZ seeks to engage an international Human Rights Expert to develop a complaint handling system for Djibouti’s National Commission of Human Rights.

To this effect, GIZ-BMM is seeking to engage a national human rights expert to support with an internaltional one the establishment of a complaints handling system for the CNDH.


The assignment aims to contribute to the reforms currently undertaken by the CNDH, by assisting in the creation and implementation of a complaint’s mechanism.
As part of this consultation the expert in the CNDH,under the supervision and collaboration of an international expert,will be responsible for reinforcing the capacities previously identified and strengthening its mandate of investigation and sanction regarding rights violations. .
This work has to be done in accordance with the requirements of the laws and regulations in force in the Republic of Djibouti, to enable CNDH to deal effectively with complaints and other cases of human rights violations.
The national expert will also be responsible for facilitating communication and meeting between the selected international expert, the CNDH and its partners.

Outcomes of the consultancy

•Collect, in a desk and field research, all kind of national data necessary for carrying out the mission of the international expert in general. This includes the legal data on the organization, respective competences of all state administrations able to receive complaints from citizens, organizational data of the different administrations receiving complaints, all texts governing the judiciary system (powers, organizations, procedures) and more generallyany data that the international expert might deem necessary to obtain.
•Help the international consultant to frame the work of the CNDH in the reception and the management of the complaints, in accordance with the balance sheet carried out previously so that it is not in contradiction with the procedures/attributions of the courts provided for by the laws and regulations.
•Support the development of a complaint handling manual in French;
•Provide a comprehensive report with clear recommendations in soft and hard copy.

Working languages

All written reports, presentations, and trainings related to the consultancy will be in French. To communicate with the international expert, English is also compulsory.

Duration and timeframe for the consultancy:
•Timeframe: The mission has to be executed in March 2019
•Total working days: 30

Consultancy requirements:

•Advanced University Degree from an accredited institution in law or human rights or related disciplines;
•Minimum of 10 years work experience in the field of administration of justice or in legal counsel;
•Work experience in Djibouti desired;
•Excellent command of French and English;
•Excellent analytical and organizational skills;
•Good communication and mediation skills.

To apply, please send your resume, financial and technical offert at these email adress before the 16th of february:

Jobs & Services, Jobs
9 February, 2019
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